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7-14 working days for most countries and districts (24 business hours to process the order and additional 7-14 days for shipping). For remote districts, it may take a longer time.
During peak seasons (like Mother’s Day & Christmas) shipping can take an additional 3-4 working days.
Due to customs policy, glue, battery, or pigment may not be included in the package.
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please access click Track Your Order to enter your logistics number for inquiry.
When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.
If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us directly, we will do our best to help you.